Privacy Policy

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At Rinologix, we are dedicated to safeguarding your private information and upholding your right to privacy. We need to gather and otherwise process certain data about you in order to grant you access to the Services. The processing and use of your personal data is described in this Policy.

Please be aware that terms capitalised in this Policy that are not otherwise defined above shall have the same meanings as those given to them in our Terms of Use, which are available at (the “Terms”). Please read the Terms and this Policy carefully.

By utilising the Services, you attest that you have read this Policy, agree to be governed by its terms, and provide your agreement to the processing operations covered by it.

Background and important details

policy is applicable to anybody who utilises the services offered by Rinologix, whether directly or through a body corporate. To avoid confusion, references to “you” throughout this Policy refer to a user of the Services. By using the website and/or services of Rinologix, you agree to the collection, use, storage, and disclosure of your personal information in the ways set forth in this Policy.

Updates and Revisions: We ask that you examine our privacy policy frequently because we update it frequently. It is crucial that the personal information we have on you is accurate and up to date. If your personal information changes while you are a customer of ours, kindly let us know.

Additional Services: Links to third-party websites, plugins, services, and apps (“Third-Party Services”) may be found on the Website. It’s possible for third parties to gather or share information about you if you click on those links or enable those connections. We are not liable for these Third-Party Services’ privacy policies because we neither oversee nor support them. We advise you to read the privacy policies of any third party service providers you access through links on the Website or when you leave the Website itself.


We gather many kinds of personal information about you. To name a few, but not all of them:

Contact information such as your mailing, business, or home addresses, as well as your zip code, email, and mobile numbers.

Data pertaining to your identity and profile, such as your name, username, or other identifiers.

Information placed in service requests, offers, wants, feedback, comments, and responses to our user surveys and polls, as well as your address and email. Marketing and communications data also includes your preferences for receiving marketing messages from us and our third parties.

Your IP address, browser type, internet service provider, operating system information, access time, page views, device ID, device type, frequency of visits to our website, website activity, clicks, date and time stamps, location information, and other technical information on the devices you use to access our website are all considered technical data.

For any reason, we may also gather, utilise, and share aggregated data, like statistical or demographic information. Although aggregate data may be derived from your personal data, it is not legally regarded as personal data because it does not explicitly or implicitly identify you. But if we combine or link aggregated data with your personal information in a way that makes it possible to identify you directly or indirectly, we recognise the combined information as personal information and will use it in line with this Policy.

What happens if you don’t give your personal information? If you refuse to submit personal data when requested and we are required to do so by law or by the terms of a contract (such as the agreement and/or the Terms), we may not be able to fulfil our obligations under the contract (for example, to provide you with the Services). In this situation, we might need to revoke or restrict your use of the Services.

How Rinologix gathers personal information

We utilise a variety of techniques to gather personal information from and about you, including

Direct Interactions: When you connect with us, you provide us your personal information. This includes any personal information you give us when you: open an account or create a profile with us; use our services; or engage in other activities related to the services. requesting the delivery of marketing communications to you;

Give us feedback, get in touch with us, or report a problem with the website or our services;

Any encounters you may have had with Rinologix or its representatives offline.

Technologies or encounters that are automated: We will automatically gather technical information about your device, browsing habits, and actions each time you access the Website or use the Services. Cookies, web beacons, pixel tags, server logs, and other similar technologies are used by us to gather this personal data. If you visit other websites or apps that use our cookies, we might also obtain technical information about you from those visits.

Outsiders or publically accessible sources: You will provide us with the following types of personal information:

Technical data from analytics providers like Facebook and advertising networks; Contact information and information about identities and profiles from service providers and other publicly accessible sources;

Your personal information from our associated companies.


We will only use your personal information if it is legal for us to do so. Most frequently, we will use your personal information when it’s necessary to offer you the Services, make it possible for you to use the Services, or when we have to abide by a legal requirement. 

We use your personal information for the following purposes: to confirm your identity and, as necessary, to register you as a user and/or to open an account with us; to provide services to you; to make it possible for us to provide services to you; to track trends and tailor your experience with us; to provide services to you; and for other purposes as described below.

Based on the data and suggestions we get from you, we will enhance the operation of our services in order to: track transactions and handle payments; better address your service requests and support needs;

to communicate with you on a regular basis in order to manage our relationship, including sending you notices of Service changes, information and updates about the Services you have accessed, and sporadic company news and updates about the Services or us;

To help facilitate the provision of the Services made available to you, including by sending you information and updates regarding the Services you have accessed;

promoting and publicising the Services to you;

To enforce our Terms; to respond to court orders, establish or exercise our legal rights or defend ourselves against lawsuits; to administer and protect our business and the Services, including for internal operations, data analysis, system testing, and troubleshooting; to enhance our business and delivery models; to fulfil our legal obligations; and to administer and protect our business and the Services.

You understand and agree that by using our Services and the Website, you 

give us, our staff, Vendors, and affiliates permission to contact you by phone, email, or other means. This is done to give you access to the Services, make sure you understand all of its features, and serve other connected needs.

You agree and acknowledge that we may gather, compile, and share with pertinent third parties any and all information about you, whether or not you directly provided it to us, including but not limited to personal correspondence like emails, instructions from you, etc., in order to provide the Services to you. This may comprise Vendors and other experts who offer or seek to offer you the Services, but is not limited to them.

You agree and accept that we may disclose data with your permission when forced to do so by law, a court, a government agency, or other authority. Such disclosures are provided in accordance with the good faith judgement that doing so is reasonably necessary for upholding the Terms, this Policy, or other legal obligations.


Cookies are little files that a website or its service provider uploads to the hard drive of your device through your web browser (if you allow it to do so). This enables the website’s or service provider’s systems to recognise your browser and gather and store specific information.

In order to provide you with a flawless user experience, we utilise cookies to help us differentiate you from other Website users, comprehend and remember your choices for subsequent visits, keep track of adverts, and create aggregate statistics about site traffic and site activity. To help us understand our website users better, we might get in touch with third-party service providers. The information gathered on our behalf may only be used by these service providers to support and enhance our business operations.

Additionally, there is a chance that third-party cookies or other similar devices will appear on some Website pages. We have no control over how third parties use cookies. We may store information about your activities or postings on the Website in a file just for you if you give us personal contact, including emails, or if other users writing on behalf of third parties do so.


We might divulge your personal information to the following third parties for the objectives outlined in Clause 4 above:service experts so they may offer you the services; external third parties like:trusted third parties who perform services for us or on our behalf, such as our associate partners, vendors, and service providers. This includes hosting and running our website, assisting with marketing, running our company, handling payments and other transaction-related tasks, transmitting content, and offering our services to you. It also includes analytics service providers and ad networks that perform web analytics on our behalf in order to improve the website. In order to deliver their services, these analytics providers may employ cookies and other technologies, as well as regulators and other bodies as necessary under applicable laws and regulations.

All third parties must adhere to the law and respect the security of your personal data, as required by us. We only permit our third-party service providers to process your personal data for those reasons and in line with our instructions. We do not authorise them to use your personal data for their own purposes.


Update and Access to Your Personal Information: You hereby represent and declare that all personal information you supply to us is true, accurate, and current. We try our best to give you access to and the ability to update incomplete or inaccurate data when you use our Services, subject to any applicable legal constraints.

Opting out of Marketing and Promotional Communications: We try our best to give you the option to decline receiving marketing and promotional emails from us by including an unsubscribe link in those emails. You are aware of this and agree that it could take us up to 10 business days to implement your request to opt out. Please be aware that we may continue to email you regarding your account and/or any Services you have asked for or received from us.


When it comes to the storage and transfer of personal data, we abide by all applicable laws. The information and personal data you give us in connection with your use of the Services may be transmitted to and stored outside of the nation in which you are situated. This might occur if one of our vendors, partners, or service providers is situated in a nation other than the one you are based in, or if one of our servers is occasionally located in a nation other than the one you are based in.

You consent to the transfer, storing, and processing of your information and personal data by us in the ways mentioned above by sending us your information and personal data.


To safeguard your personal information from unauthorised access and disclosure and to comply with legal requirements, we have put in place the necessary security elements on our website, such as encryption, password protection, and physical security measures.

You are in charge of maintaining the secrecy and confidentiality of any password you choose to access particular areas of the Services. We disclaim all liability for any unauthorised access to your data, password loss, theft, or compromise, or for any actions taken using your user account as a result of such unauthorised disclosure of your password. You must let us know right away if your password has been hacked in any way so that we can start the process of changing it.


You acknowledge and agree that we may continue to store and retain your personal information for as long as necessary to achieve the aforementioned goals and for a reasonable amount of time after the termination of your Website account or access to the Services in order to fully comply with our legal rights and obligations.

In rare cases, we may combine your personal information (making it impossible to link it back to you) for research or statistical reasons; in such cases, we may use this information without further informing you for an extended period of time.


You accept and agree that your personal information may be one of the assets transferred in the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets.


This Policy may occasionally be updated. If we modify this policy, we will communicate the updated version with you either by email or by posting it on the website. You agree to modifications to this Policy to the extent permitted by applicable law by using our website following such notice.

For the most up-to-date details on our privacy practices, we recommend you to revisit our Policy on a regular basis.


You expressly agree that this Policy shall be governed by Indian law to the extent permitted by applicable law.

Users have rights regarding their personal information under a number of international privacy regulations, such as the California Consumer Privacy Act and the European General Data Protection Regulation. In accordance with those regulations, we give you the choice of how we contact you and the ability to access, update, or remove certain information. You can also delete optional information that you no longer want made available to the general public through the Services, including your name. You can also ask to have your account closed permanently and have your personal data deleted. You may also be entitled to a number of rights about your information depending on where you live. While some of these rights are universal, others only apply in specific circumstances.

Right to Access and Portability: By going to your account privacy settings, you can access some of the personal data connected to your account. You can ask for a copy of your personal data in a readily readable format as well as details on its intended use.

Right to Correction: You have the right to ask that any incorrect information we have about you be corrected. You can update and correct some of the personally identifiable information linked to your account by going to your account settings.

You may also have the right to restrict or limit how we use your personal information in some circumstances where we process your information.

Right to Erasure: In some situations, you have the right to ask that your personal information be erased, with the exception of data that we are obligated to keep around by law, regulation, or to safeguard the integrity and safety of Rinologix.

Right to Object: Under some conditions, you have the right to object to the processing of your information if it is done in the public interest or based on the aforementioned legitimate interests of ours. In these situations, we shall stop processing your information unless we have compelling legitimate grounds to do so or unless it is required by law. You can object when we use your personal information for direct marketing by clicking the unsubscribe link in such communications or by adjusting the email preferences associated with your account.

Right to Withdraw Consent: In cases where we rely on your consent, you have the option to stop allowing us to use certain elements, like an email unsubscribe link or your account privacy choices, to process your information. You can revoke your agreement to the sharing of such information using the settings on your mobile device if you have agreed to share your precise device location details with us but do not want to do so going forward. Your right to generally permanently deactivate your account and remove your personal information is unaffected by this.

Californians have the following additional rights thanks to the CCPA:

Right to Information: Residents of California have the right to request disclosure of the specific informational items and/or categories that the company has gathered about them, the categories of sources for those informational items, the business or commercial purposes for collecting the information, the categories of personal information that we have disclosed, and the categories of third parties with whom the information has been shared.

Right to Opt-Out: California residents have the right to choose not to have their personal information “sold” in the event that we do so (as that word is defined by the CCPA).

You can reach us by sending an email to [email protected] if you want to modify, alter, restrict, or remove your personal information. We will acknowledge receipt of your request after you contact us to exercise any of your rights.

The functions and uses that rely on your personal information may be impacted if you restrict use of it or delete it. However, we won’t treat you unfairly if you exercise any of your rights. This includes not providing you with Services, providing you with Services of a lower level or quality, or charging you a lower fee or rate for Services. Within a reasonable amount of time, we will react to your inquiry.

Please be aware that before we can handle any of the requests listed in this Section, we may need to confirm your identity. If we are unable to do so, we reserve the right to refuse your request. Governmental or other identification may be required as part of this process. An authorised agent of your choosing may submit a request on your behalf. You must present a legal power of attorney, the requester’s valid government issued identification, and the authorised agent’s valid government issued identification before we can approve a request made on your behalf. We may also check the legitimacy of the request directly with you.

Additional Disclosures for Residents of California

The CCPA mandates disclosure of the categories of personal information obtained during the previous 12 months in addition to the aforementioned requirements. According to the CCPA, the types of personal data we have gathered fall into the following categories:

Other personal data, such a person’s phone number, billing address, or credit or debit card details This category overlaps with other ones on this list and includes personal information that is already protected by California law (Cal. Civ. Code 1798.80(e)).

Demographic data, including your age, gender, and, if you voluntarily supplied it to us, data on your race, ethnicity, sexual orientation, or gender identity, provided in connection with particular marketing and advocacy programmes and campaigns. Data that may be protected by other California or US federal laws are included in this category.

Commercial data, such as transactions and use of the Services.

Internet usage, including your interactions with our Services and the search terms that brought you here.

sensory visual information, such photos uploaded to our service.

Geolocation information made available by location-aware systems like WiFi and GPS.

Inferences about your preferences, favourites, and areas of interest.

The Reasons Behind Our Collection

For business and commercial purposes, such as delivering and developing the Services, preserving the Safety and Security of the Services, handling transactions, and for advertising and marketing services, we collect and utilise various types of personal information.

Your Rights Regarding Third-Party Marketing and Advertising (Opt-Out of “Sale”)

We don’t exchange money for personal information that belongs to others. However, the California Consumer Privacy Act has a broad definition of “selling.” We will abide by applicable law with regard to those operations to the extent that “selling” under the CCPA is considered to include interest-based advertising or other data uses indicated in the “Information Uses, Sharing and Disclosure” Section above.

Please get in touch with us if you want to stop receiving interest-based advertising.

Don’t Follow Signals

You might be able to use the “Do Not Track” signal that your browser automatically sends to websites you visit. However, take note that there isn’t a consensus among the industry about what site and app administrators ought to conduct in regards to these signals. As a result, we do not monitor or respond to “Do Not Track” signals until and until the legislation is deemed to require us to.

Light Up the Room

Residents of California have the right to request a notice outlining the types of personal data that we share with third parties for their own direct marketing needs. No personal information is provided by Rinologix to other parties for their own direct marketing endeavours.

GDPR: Only users from the European Union or the European Economic Area are covered by this provision. According to the EU GDPR, we must have a legal justification for processing personal data. Depending on the specific reason for the data processing, our legal foundation varies. When we supply you with our Services or interact with you about it, we rely on: Fulfilling a contract. This includes using your personal data to deliver services, accept and handle orders, and process payments.

When we enhance our services, when we identify and stop fraud or abuse, when we safeguard the security of our users, our own security, and the security of third parties, and when we show you interest-based advertising, we are acting in the best interests of both our legitimate business interests and those of our clients.

Your agreement: When we request your permission to process your personal information for a purpose that has been made clear to you. You have the right to revoke your consent at any time, in which case we shall stop using your information for the exact purpose for which you provided it.

Legal requirements: When we process your personal data in order to meet a legal requirement. As an illustration, we gather user account and registered office information for the purpose of identity verification.

Depending on the reason we use your personal information, we may utilise these and other legal bases.


You can contact us with any issues you may have about this Policy, how we handle your personal data, or anything else by sending an email to [email protected] or contacting our grievance officer.